Intranet Effectiveness
Our MIP model uses interviews, user testing and expert review to deliver a balanced assessment of your Intranet sites and services. Our report delivers clear, actionable advice to make your Intranet more effective.

Public Website Effectiveness
Applying our proven balanced model we assess your site and provide clear, concrete advice to help your web initiatives work better.

Intranet Content Audit
We review, classify and analyse the content of your Intranet to help you rationalize resource use, reduce management and hosting costs and improve information quality.

Website Creation and Redevelopment
We combine our expertise in usability and commercial effectiveness with our associates’ expertise in design and development. Our collaboration brings you the best of both worlds.

Benchmarking
We review your site alongside a selection of competitive or comparable sites. We identify both common industry problems and best practices giving you a valuable competitive edge.

Business process analysis and redesign
We study any given business process from the perspective of the operators, users, customers and suppliers and offer specific recommendations to improve business efficiency and commercial effectiveness.

Facilitation and support of internal decision processes, including

• Definition and adoption of web design standards
• Content architecture and navigation design
• Selection and implementation of visitor behaviour analysis tools.